Shipping Policy

At Sew Donna, I take great care when sending your precious keepsakes. However, once parcels are handed to the courier or postal service, they are outside of my control.

• Customers are responsible for the safe delivery of clothing to me. I recommend using a tracked and signed-for service when sending items.

• Finished keepsakes are always returned using a trusted postal or courier service. Tracking details will be provided where possible.

• Sew Donna cannot be held liable for delays, loss, or damage caused by third-party postal or courier services.

• Delivery times may vary and are only estimates.

• I use Royal Mail tracked 48 hour